Digital magazines FAQ

So, you’ve decided digital magazines are the way to go. Congrats! But we realise it can all get a little confusing, especially if you’re used to good old paper and ink. Here are the answers to the questions we hear most often about or digital offering:

General (applies to both Zinio and Magzter)

  • How long does it take to download a magazine?
    The time of the download depends upon the speed of your internet connection and the size of the magazine you have chosen. Typically it’s just a few minutes.
  • Can I get the PDF version for a magazine I purchased?
    No. To prevent piracy, your Zinio and Magzter downloads can’t be turned into regular PDF files.
  • How many times can I view the magazines I purchased?
    As many as you like.Subscription page cover NOVEMBER

    Magzter

  • What devices are compatible?
    Magzter: Available on iPad, iPhones, iPod Touch, Android and Windows 8 devices. You can get Magzter through iTunes or Google Play. (Magzter is soon planning to expand its services to other platforms like Symbian, BlackBerry OS etc.)
  • Can I give someone a digital magazine or subscription as a gift?
    Yes! Magzter allows this. Just look for the option that appears during purchase process. At present Zinio only allows you to give someone a gift voucher, denominated in pounds sterling. So we recommend the Magzter route for gifts.
  • I bought the magazine on my iPhone. Can I view it on my iPad?
    Yes, you can. You need to sign in with your Magzter User ID and password and you will be able to view the magazines you have purchased. You can view it on up to 5 smart devices of your choice. Just remember that your account is for single user access and that sharing of your login credentials is a violation of the app’s rules.
  • Can I read the magazine offline through my PC?
    Offline reading is supported only in Windows 8. You will be able to read the magazines offline through the Magzter app which can be downloaded from the store.
  • Where can I download the FREE Magzter app for Kindle?
    The Free Magzter app is available only for the Kindle Fire and Kindle Fire HD. We do not support older versions of Kindle. For Kindle Fire, please download and install the FREE Magzter app from http://www.magzter.com/kindlefire Once you install the app, login with your Magzter User ID and password to read your purchased magazines.
  • Help!
    To contact Magzter directly for help, email them at [email protected]. Otherwise visit our FAQ page here.

    Magzter

    Zinio

  • What devices are Zinio downloads compatible with?
    Apps are available for the following devices: PC, Mac, iPhone, iPad, Android (2.2 or above), Kindle Fire and Blackberry Playbook
  • The Online Reader (a reader that can be accessed online, through your web browser—no software installations or downloads required) gives you the ability to access your magazines from any web browser with Adobe Flash installed – just install the Zinio Reader (compatible with Windows 7/Vista/XP/2000 and Mac OS). Once the Zinio Reader is installed, any magazines that are available to you will download automatically. *One benefit of the Offline Reader is that pages load more quickly because the magazine file is being read directly from your computer and not over an internet connection.
  • Q: How do I access the magazines I’ve purchased?
    A: Go to My Library, where you can read online or download your magazines.
  • Can I give someone a digital magazine or subscription as a gift?
    At present Zinio only allows you to give someone a gift voucher, denominated in pounds sterling. So we recommend the Magzter route for gifts.
  • Can I read offline with the Zinio Reader?
    Absolutely! Your Zinio Reader and Download Manager make this very simple.
  • Contact Zinio to ask questions:
    For extra help, visit the Zinio help site: http://za.zinio.com/www/help/index.jsp

Zinio